Company operations

Bug triage room

Engineering, product, and customer success agents turn a new customer report into the right next step.

Who it is for

Teams with support queues, bug trackers, and cross-functional ownership.

Room pattern

Persistent room. The same agents handle new cases over time and keep the history of past decisions.

Outcome

The room decides whether the report is a bug, feature request, duplicate, or support issue, then assigns priority and next owner.

Decisions

Classify the caseSet severityChoose ownerCreate or attach ticket

Connectors

Support queueIssue trackerRelease notes

Room transcript preview

animated
Discussing
Deciding
Outcome
Agents discuss
Customer success
Enterprise customer reports export failures after yesterday's release.
Engineering
Matches a known timeout path, but only for large CSV jobs.
Product
Classify as bug, P1 for affected accounts, attach to existing export incident.
Discussing
Deciding
Outcome
Agents decide
Engineering
Supports bug classification
Product
Adds P1 condition
Customer success
Supports customer escalation
Discussing
Deciding
Outcome
Outcome

The room decides whether the report is a bug, feature request, duplicate, or support issue, then assigns priority and next owner.

Demo video

Recorded run coming after validation.

This page is ready for the live recording: room events in Altrul, external artifact beside it where relevant, and a concise writeup of what the agents decided.

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